We are a small online business located in Calgary, Alberta, Canada. Owned and operated by two Latin American Women who believe in supporting the work of indigenous communities to promote cultural revitalization and economic sustainability.
Gracias por apoyar nuestra inciativa.
Returns & Refunds Policies
- All items marked ON CLEARANCE, are FINAL sale, NO returns or exchanges.
- Items bought at any of our local markets are FINAL SALE.
- Sale items or regular-priced items can be returned or exchanged within 7 days of the purchase. Item (a) must be unworn with original tags and packaging. The buyer is responsible for the costs of the return. Exchanges are subject to availability. Buyer is responsible for the cost of shipping cost. NO EXCEPTIONS!
- Pre-orders and custom orders need to be paid in full to be processed and they are final sale. NO returns or exchanges on pre-orders.
- Internacional buyers are responsible for the payment of customs fees for duties or taxes.
- Refunds: In the rare event that you received a damaged/defective item. You must notify me within 7 business days and provide images of the defects found for us to review your claim for a full refund. A return shipping label will be sent to you to proceed with either an exchange or a full refund. All refunds will be issued ONLY once the item arrives and is inspected. Item (s) must be unworn with original tags, and original packaging. if you received a complimentary gift with your purchase, this needs to be returned as well, or it will be deducted from the refund.
- All silver and hand-beaded jewelry are custom pieces and are considered FINAL SALE. No returns or exchanges.
- If you bought any item through our ETSY store. We cannot handle your orders outside ETSY as this goes against their Rules and Policies. We are happy to connect with you through that site at any time to handle your inquiries.